Heart & Sail Tours logo

Entry Level Online Hotel Reservationist (Work From Home)

Heart & Sail Tours
Department:Customer Service
Type:REMOTE
Remote Region:Australia
Location:Australian Capital Territory, Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$60,000
Skills:
COMMUNICATIONCUSTOMER SERVICEORGANIZATIONALATTENTION TO DETAILPROBLEM-SOLVINGMULTITASKINGKNOWLEDGE OF TRAVEL DESTINATIONS
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Job Description

Posted on: January 20, 2025

This is a remote position. We're actively seeking an individual with a keen eye for detail and a customer-centric approach to join our team as a Remote Hotel Reservationist. If you possess exceptional communication skills, exude warmth, and have a genuine passion for hospitality, we warmly invite you to join us! Comprehensive training will be provided to set you up for success. Responsibilities:

  • Handle hotel reservations, including inquiries, bookings, and confirming room availability
  • Interact with guests via phone, email, and in-person to address reservation inquiries, changes, and cancellations
  • Assist guests during check-in and check-out, ensuring a smooth process and addressing special requests or concerns
  • Collect payment information, process reservations, and issue invoices or receipts as necessary

This remote role offers the flexibility to work from the comfort of your home or any location with an internet connection. We prioritize work-life balance, allowing you to manage your workload according to your lifestyle. As a Remote Hotel Reservationist, you have the opportunity to take charge of your financial future. This isn't just a job; it's a chance to establish your own business within our framework. Determine your income potential, and we'll provide the support and resources to help you succeed, turning your passion into a flourishing career. Benefits:

  • Remote position with a flexible work environment
  • Competitive salary
  • Travel perks and discounts for personal and professional travel
  • Free training and Familiarization (FAM) Trips
  • Supportive team

Qualifications:

  • Excellent communication and interpersonal skills with a courteous and welcoming demeanor
  • Organizational and multitasking abilities
  • Attention to detail and accuracy
  • Ability to work independently and collaboratively as part of a team
  • Strong knowledge of travel destinations, attractions, and various travel products and services
  • Exceptional customer service and problem-solving abilities
  • Passion for travel and a desire to help others create memorable experiences
  • Must be 18 years or older
  • Must speak/read English fluently; bilingual skills are a plus

This entry-level opportunity serves as your gateway into the vibrant world of the travel industry, working under a host agency. Taking this first step allows you to make a positive impact on travelers' lives while fostering your professional growth. Explore the world, one exceptional experience at a time – commence your entrepreneurial journey today.

Originally posted on LinkedIn

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