Sales Operations Analyst

Leonardo.Ai, an Australian tech startup recently acquired by Canva, is on a transformative mission to democratise design and ignite the world's creativity through our groundbreaking AI-powered platform. With over 20 million users worldwide and counting, we're just getting started! The role: We are seeking a Sales Operations Analyst to join our fast-growing B2B Sales team at Leonardo. This pivotal role supports our sales organisation as we scale to target industries like marketing, advertising, gaming, and other creative sectors. The ideal candidate has commercial experience in sales or revenue operations, a strong familiarity with HubSpot CRM, and a track record in building and supporting robust sales processes to drive efficiency and growth. Also, as a critical contributor to our go-to-market strategy, you’ll work closely with sales leadership to design, implement, and refine processes that enhance sales performance, forecast accuracy, and data integrity. This role requires someone who thrives in a fast-paced environment, combining strategic vision with operational expertise to empower our sales team and drive revenue growth. What you'll do:Sales Operations:

• Develop, implement, and optimise scalable sales processes that align with company goals and drive efficiency in the sales cycle.
• Work closely with cross-functional teams to align sales operations with broader revenue and go-to-market strategies.
• Oversee the CRM to ensure data accuracy and integrity to support forecasting, reporting, and analytics.
• Support sales forecasting efforts to provide reliable revenue projections.
• Create and manage dashboards and reports, providing insights to drive sales strategy.
• Collaborate with sales leaders to identify and implement sales campaigns, processes, resources and tools.
• Regularly review and refine sales processes and workflows to ensure they are efficient, effective, and adaptable to the fast-paced nature of the business.
• Lead initiatives to improve efficiency in deal management, forecasting, and performance tracking.

Go to Market:

• Analyze customer data, market trends, and competitive insights to inform targeting strategies and support tailored go-to-market plans for different segments.
• Design and refine go-to-market playbooks, outlining effective sales tactics, messaging, and customer engagement strategies that align with company objectives.
• Work with the sales team to monitor pipeline stages, identify conversion rate opportunities, and implement processes to reduce deal friction and improve win rates.

Skills we like:

• Direct experience in sales operations, revenue operations, or go-to-market roles within a fast-paced, high-growth environment, such as software, cloud, or SaaS market.
• Proficiency in HubSpot CRM, with experience managing CRM processes and data integrity.
• Proven experience with forecasting, sales process design, and implementation.
• Strong analytical skills with a data-driven mindset.
• Skilled in designing and refining processes to support expansion efforts in new markets or customer segments, ensuring scalability and efficiency.
• Ability to analyse market trends, customer segments, and competitive landscape to inform go-to-market strategies and guide decision-making.

Our Culture:

• Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and empowered. At Leonardo AI, your unique perspectives and experiences are welcomed and essential to our success.
• Flexible Work Environment: We understand the importance of work-life balance. Enjoy the flexibility to work remotely or from our vibrant offices. We have employees all over Australia, ensuring you can thrive personally and professionally.
• Empowering Growth: Your development is our priority. We offer continuous learning opportunities and career growth tailored to your goals. You’ll be encouraged to grow and excel in your career at Leonardo AI.
• Impactful Work: Join us in shaping the future of AI. You'll work on innovative projects that have a meaningful impact, and your contributions will help drive advancements in AI creativity.

Leonardo.Ai Benefits:

• What's in it for you?

A range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer:

• Impact the future of AI
• Reward package including equity - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers with 18 weeks paid leave
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• 20 days annual leave
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally, including remote working abroad
• Support with your professional development
• Fun and engaging company events, both virtual and in-person