Human Resource Coordinator

About Us Solution is a specialist underwriting agency built to unlock new levels of insight, impact and value for our broker partners. Solution is powered by CFC, a global specialist insurance company that is driven by technology and innovation. Joining forces has bolstered opportunities for our brokers and our employees. We believe that the underwriting industry is entering an exciting new era, one that takes us beyond the linear process of quoting and issuing policies. We’re on a mission to be at the forefront of this change. Combining knowledge, foresight and strategic innovation, to offer unparalleled standards of underwriting and broker experience. A talented team taking a fresh approach, we’re here for those seeking exceptional not expected – brokers looking to harness the power of next level underwriting. About The Role We’re on the hunt for an HR superstar to reinforce our culture and support our amazing people. As proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia), our people are our top priority. We have 50+ staff, have offices in Melbourne, Sydney, Brisbane and Perth, and we’re showing no signs of slowing down – it’s time for us to increase our HR capacity supporting the People and Culture Manager. Responsibilities Include

• Assisting with the recruitment process by placing job adverts on multiple platforms, shortlisting / screening candidates and pre-employment checks
• Assist in all points of employee life cycle - including orientation, induction, reviews (performance and disciplinary) as well as exit interviews (ON-Boarding / induction)
• Update employee records across multiple HR systems Creating, updating and maintaining employee files
• Assist with OHS requirements of the business
• Responding to inbound queries related to leave, pay, OHS and other HR matters where possible/ appropriate
• Support Management in managing performance and interpersonal issues
• Drafting offer letters and contracts of employment, and other HR related documents
• Assist that all staff files contain all the relevant employment documentation including qualifications, evidence of professional development
• General HR administration and reporting including HR event management / initiative
• Assist to develop staff awareness of, and fully utilise staff HRIS
• Assisting in report writing
• Assist in the development of training / presentations where required
• Attending relevant meetings
• Any ad hoc duties as required
• Co-ordinate and manage volunteer days and other P&C initiatives
• Assist with the Social Club Initiatives
• Training resourcing, evaluation off training effectiveness

About You You’re someone who will live and breathe the values that we all share, is excited to be part of our journey and committed to making a difference. Other qualifications we would value highly are:

• You are passionate about fostering a positive and inclusive environment
• You have at least 3 years of HR experience in a corporate environment
• You are degree qualified
• Strong stakeholder management and communication skills
• A strong understanding and ability to maintain confidentiality
• Highly motivated with a positive mindset and can-do attitude
• Excellent attention to detail and administration skills
• Excellent time management skills with the ability to plan, organise, and set priorities
• Experience using Employment Hero will be looked upon favorably (not essential though)

What We Offer We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:

• Flexible, hybrid working week
• Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
• ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
• Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
• Annual end of financial year and end of calendar year events, in addition to social club arrangements
• Optional annual charity volunteering day, facilitated by us
• 3 additional personal leave days per year – for whatever you need
• Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
• Apply to work remotely for up to 3 months per year

Our Values Different voices, equal value: We’re a deliberately diverse team of unique individuals, a vibrant mix of backgrounds, identities, cultures and beliefs. Amplify others: We believe in backing ambition, giving people the freedom and support to try new things, develop new skills and pursue their own ideas. Be open: We feel that the best way to earn the trust of others is to be open, honest and transparent, even when conversations get hard. Good times matter: We’re for good times and enjoyable experiences, providing a space where people can think big, have fun and feel supported, both personally and professionally. Quality consistently: From the big pictures, to the small details, we’re all about doing quality work consistently well. Applications will only be considered where you clearly explain in an application letter why you match the points in list above. You must also include your resume. Applicants must be an Australian Citizen or Permanent Resident to apply for this role. Only shortlisted candidates will be contacted.