Administration Manager (Accounts, HR and Sales)

Seeking a dynamic and adaptable Administration Manager to support the smooth Administration functions of a leading Digital Marketing Agency.

This role is ideal for someone who enjoys variety in their daily work and thrives in a dynamic and exciting environment.

You will be at the heart of our operations, overseeing all Client and supplier accounts, contract administration, supporting the sales team and contributing to the company’s overall success.

Key Responsibilities:

Accounts Receivable and Payable Administration:

• Administer all bookkeeping tasks, invoicing, accounts receivable/ payable data entry / management, reconciliations and overdue account management.
• New Client establishment in Xero, data entry of all details and set up of recurring, project based and ad hoc accounts and invoicing.

Office Administration:

• Manage day-to-day office operations, including internal (staff) and external (Client / Supplier) correspondence, and administration.

Client and Supplier Contract Administration: 

• Checking new Client & Supplier contract details prior to management signoff ensuring ABN aligns with Sales Contract details, Credit Checks through Creditor Watch and forwarding to Management for signoff approval.
• Ongoing Contract maintenance of new, recurring, project and terminating clients and suppliers.

Basic HR administration:

• Setting up new hires on Xero Payroll, staff leave approvals and recording in Xero, coordinating new staff schedules with management, handling any ad hoc staff enquiries, coordinating annual staff get togethers and related staff needs.

Sales Support:

• Provide administrative support to the sales team, including managing admin tasks in Hubspot, preparing financial reports and scheduling meetings.

Skills and Qualifications

• Proven digital marketing agency experience with a minimum of 10 years in office administration, Payroll processing, Accounts payable and receivable processing, Contract Administration, (legal / contract administration experience highly regarded)
• Proficient in the use of Accounting software (Xero/ Quickbooks/ MYOB)
• Experience with project management tools like Clickup/Asana/Trello & CRM tools like Hubspot
• Strong organizational and multitasking skills, with a proactive mindset.
• Excellent communication and interpersonal skills.
• Comfortable working remotely in a fast-paced dynamic environment.

Personal Attributes

• Highly adaptable and eager to take on diverse responsibilities.
• Passionate about delivering exceptional customer experiences.
• Resourceful and solutions-oriented, with strong attention to detail.
• Team-oriented and collaborative, yet capable of working independently and 100% remotely using Xero, Slack, Hubspot and cloud systems for effective and efficient internal and external communication and administration.
• Innovative thinker with a willingness to learn and grow with the company.

Benefits and Working Environment

• 100% remote role with unrivalled work life balance.
• Competitive salary with opportunities for growth.
• Career development opportunities in a creative, fast-paced industry.
• Be part of a dynamic collaborative and supportive team who are the best in the industry at what they do.
• Flat management structure that encourages you to make decisions and take charge of your role.

At Defiant Digital, we foster a flexible and supportive work environment where your contributions are valued, and growth is celebrated.

If you’re ready to take on an exciting role in a dynamic company, we’d love to hear from you!

Apply today with your resume and a cover letter explaining why you’re a great fit for this role and how you can add value to the Team.