Change Communications Manager

The Change and Communications Manager focuses on clearly interpreting, communicating and implementing program changes and communications strategies and plans.

• Amazing daily rates
• Can Work Remotely if not based in Darwin
• Secure a 12 month contract for 2025!The Client

With the Head office based in Darwin, our government client requires a talented Change and Communications Manager for their high profile digital transformation program across the NT.

Our client delivers very complex, high value, and / or high-risk ICT programs and multi-year digital transformation initiatives for core frontline services through an inter-agency collaborative approach. They also provide a range of additional project management to support agency businesses. Digital Project Services (DPS) delivers very complex, high value, and / or high-risk ICT programs and multi-year digital transformation initiatives for core frontline services through an inter-agency collaborative approach.

The role

The Change and Communications Manager focuses on clearly interpreting, communicating and implementing the programs change and communications strategies and plans that are designed to obtain ultimate adoption, minimise resistance and realise associated benefits within the Northern Territory healthcare sector.

The scope of the project work of the incumbent will require them to oversee a major technology program that will transform the delivery of health care services for Territorians by delivering a Territory-wide single, integrated health electronic record system. Working closely with NT Health, the team of the incumbent comprises public sector employees and contractors collaborating to deliver multiple streams of activity as the program is implemented. The work environment is dynamic, fast-paced and results driven with high expectations of superior service delivery.

The successful implementation of the new clinical system will require a significant amount of effective communication, stakeholder engagement and change management to guide NT Health through this revolutionary, but complex, journey of change.

Key Duties and Responsibilities:

• Successfully deliver the change and communications strategies and associated plans.
• Design, develop, implement and evaluate tactical level Organisational Change Management (OCM) plans, activities and artefacts for assigned stakeholder groups across NT Health.
• Provide leadership and develop change communications, stakeholder engagement, web and marketing activities, applying contemporary methodologies and ensuring communications are tailored and relevant to intended audience.
• Coordinate/undertake the preparation, editing and publishing requirements for program/project publications;
• prepare/oversee the development of correspondence and materials including (but not limited to) presentations, marketing collateral, briefings, reports, discussion papers and speeches.
• Develop and implement success measures, monitor the change progress and effectiveness of the communications activities. Provide high level, timely, accurate advice and track and report on issues and barriers that may affect the delivery of the change and communications activities.
• Co-design and delivery of stakeholder engagement events and people change support services (examples: roadshows, information sessions and webinars, pre and post go live people support services.
• Develop in collaboration with program and business subject matter experts change communication messages and collateral for the programs communication channels (intranet, marketing collateral, presentations, newsletters and quick reference guides).
• Identify and capture benefits to inform the Benefit Realisation planning and tracking process.
• Provide timely, accurate feedback and mitigation advice on risks and barriers that may affect the change process.
• Deliver reliable work progress status updates using established program process, tools and templates.
• Ensure the smooth transition of resources and skills from the Program to the Target Operating Model (TOM) across NT Health and DCDD as the program progresses.
• Monitor and promote consistent and robust system use by all staff to support them in their roles and ultimately improve patient care.
• Participate in “Go-Live” activities to ensure that NT Health users feel supported and that the necessary training and change activities have occurred and are effective.

You

• You can spend your first week at head office in Darwin - then work remotely from your home office.
• High level social and written skills with ability to effectively communicate with team members and stakeholders.
• Ability to work in a large team environment with members of diverse cultures and backgrounds.
• Self-starter with high personal drive and a positive attitude.
• Disciplined and accountable for supporting and maintaining work products.
• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
• Excellent problem solver and critical thinker.
• Promotes teamwork and collaboration by engaging stakeholders and team members.
• Services Personnel are also expected to abide by the Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.

Clearance Requirements

Australian Citizen or PR

National Police Clearance Required

Working with Children (OCHRE) Required

Benefits

• Work remotely - anywhere in Australia after training 1 week in Darwin!
• Secure a wonderful 12 month contract for 2025
• Excellent daily rates apply

APPLY NOW! Deadline is Monday 20th January!!!!!Call Sheralee on 0493 043 985 or send your resume directly to me - Sheralee@redwolfrosch.com.au OR apply to this link ASAP - before Monday 20th Jan COB!

Redwolf + Rosch invites and encourages applications from all backgrounds of gender, disability culture, and race. If you are a person with a disability and require modifications to the recruitment process, please contact the Recruitment Consultant.