TheHouseofMercier logo

Junior Client Success Consultant - No experience needed

TheHouseofMercier
Department:Data Analysis
Type:REMOTE
Remote Region:Australia
Location:Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$70,000
Skills:
COMMUNICATIONCLIENT MANAGEMENTORGANIZATIONALCOMPUTER PROFICIENCYTEAM COLLABORATION
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Job Description

Posted on: January 6, 2025

The House of Mercier is a leading recruitment agency focused on linking talented individuals with remarkable career opportunities across the globe. We are thrilled to announce an opening for a Junior Client Success Consultant, where no prior experience is necessary! This is an excellent opportunity for individuals who are passionate about helping clients achieve their goals and who want to kickstart their careers in client success. In this role, you will work closely with our clients to ensure they receive exceptional service and support, helping them make the most of our services and solutions. You will receive comprehensive training, guidance, and mentorship from our experienced team, enabling you to develop your skills and advance your career. Join us at The House of Mercier and be part of a collaborative team that values innovation and client satisfaction! Responsibilities

  • Assist clients in understanding and utilizing our services effectively
  • Provide timely responses to client inquiries, ensuring their needs are met
  • Help identify opportunities to enhance client success and satisfaction
  • Collaborate with experienced consultants to implement best practices in client management
  • Maintain accurate records of interactions and client feedback
  • Participate in ongoing training to refine skills and expand knowledge about our services
  • Contribute ideas to improve client engagement and success strategies

Requirements

  • No experience is required; we welcome candidates with a strong desire to learn
  • Exceptional communication skills with the ability to relate to clients
  • Enthusiasm for helping clients achieve their goals and success
  • Ability to work collaboratively in a team-oriented environment
  • Basic proficiency with computers and a willingness to learn new software tools
  • Strong organizational skills and attention to detail
  • Proactive mindset with a desire to contribute positively to client success

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
Originally posted on LinkedIn

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