Digital Account Manager

We’re Hiring for an Account Manager:

(Contract | 2–3 Days/Week | Remote-First, Victoria-Based I Immediate start ideal I Rolling 3-month contract)

We’re sml.med.LRG. — a fast-growing digital marketing agency built for ambitious brands. We cut through the fluff and jargon to deliver sharp strategy, impactful execution, and performance that drives real business outcomes.

We primarily partner with growth-focused SMEs, fast-moving eCommerce, and scaling businesses.

This is a remote-first role, though we do enjoy in-person catch-ups in Melbourne. We're based in the city and will cover travel / expenses, where required.

At smL we are committed to creating an inclusive workplace that welcomes applicants of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people of all ages, cultures, genders, and abilities. Applicants returning from Parental Leave are most welcome .

Why This Might Be For You:

- Returning to work after parental leave?

- Freelancing but want consistency and great clients?

- Looking to work with good people doing smart, strategy-led work?

The Role:

This role is about owning the detail and driving outcomes.

You’ll act as the day-to-day contact for a select group of retained clients — leading performance, managing delivery, and ensuring everything’s tight, on-brief, and commercially effective.

You’ll be responsible for:

Managing key client relationships and weekly comms

Leading campaign execution across SEM, SEO, Paid Social, and reporting

Coordinating our internal team and external contributors

Running performance reviews and reporting cycles

QA-ing strategy, outputs, and optimisation

Collaborating with our specialists to advise on conversion, attribution, analytics, and CRO opportunities

Who You Are:

- 5+ years’ experience in performance marketing (agency background preferred)

- Strong in SEM (non-negotiable), with working knowledge of SEO and Paid Social

- Confident in GA4, Google Ads, Meta Business Manager

- Strategic and commercially minded, but detail-oriented and hands-on

- Excellent communicator who knows how to manage up, down, and sideways

- Experience with CRM, CDP, or email marketing a plus

- Independent operator with your own ABN, comfortable with pace and autonomy

Engagement Details:

2–3 days per week (monthly scope planned in advance)

3-month rolling contract (with view to extend)

Contractor setup (ABN required)

Ideally based in Victoria – remote-first, with occasional in-person catchups

Reports to: Partner, Client Services

Our Interview Process:

We’ve designed our process to be clear, efficient, and respectful of your time:

Intro chat (up to 45 mins) – culture fit and experience

Short case study (20–30 mins) – real-world thinking

Partner round (up to 45 mins) – mutual expectations and alignment

Why sml.med.LRG.?

We’re not here to tick boxes or push volume — we’re building a high-calibre team committed to elevating what performance marketing looks like. We’re strategic, sharp, and straight-talking — and we treat our clients' businesses like our own.

If you're a problem-solver who values momentum, commercial impact, and doing meaningful work — DM or email your CV to hello@sml.digital